Terms of Service

Last Updated: September 2026

Welcome to Ghar Mart (mygharmart.store). These Terms of Service ("Terms") govern your use of our website and your purchase of products from Ghar Mart.

By accessing, browsing, or placing an order through our website, you agree to be bound by these Terms and any applicable policies referenced herein.

1. General Overview

This website is operated by Ghar Mart. Throughout the website, the terms "we," "us," and "our" refer to Ghar Mart.

We provide this website, including its information, products, tools, and services, subject to your acceptance of these Terms, conditions, policies, and notices.

2. Eligibility & Website Use

By using our website, you confirm that:

• You are at least the age of majority in your jurisdiction, or you are using the website with the consent and supervision of a parent or legal guardian where applicable.

• You will use our website and products only for lawful purposes.

• You will not use our website for any fraudulent, unauthorized, or illegal activity.

• You will not attempt to interfere with, damage, or gain unauthorized access to our website, systems, or services.

We reserve the right to restrict or terminate access to our website or services if we believe these Terms have been violated.

3. Products & Pricing

Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR) and may be changed, updated, or corrected at any time without prior notice.

Product Descriptions & Images

We make reasonable efforts to ensure that product descriptions, specifications, images, colors, and other information are accurate.

However, the actual color or appearance of a product may vary slightly depending on your device, screen settings, lighting, photography conditions, or other factors.

Product Availability

Product availability is subject to change without notice.

We reserve the right to:

• Limit the quantity of products available for purchase.

• Refuse or cancel orders.

• Discontinue products at any time.

• Correct errors or inaccuracies in product information or pricing.

4. Orders & Verification

Order Acceptance

Placing an order through our website does not automatically guarantee that the order will be accepted.

We reserve the right to accept, reject, or cancel an order at our discretion for reasons including:

• Product availability issues.

• Incorrect or inaccurate pricing.

• Incorrect product information.

• Inability to verify customer information.

• Suspicious, fraudulent, or unusual order activity.

• Other operational or legitimate business reasons.

If we cancel an order that has already been paid for, we will arrange an applicable refund.

Cash on Delivery (COD) Verification

For Cash on Delivery orders, our team may contact you by phone call, SMS, or WhatsApp to verify your order and delivery details.

If an order cannot be verified, we reserve the right to cancel the order before dispatch.

Order Cancellation

Customers may request cancellation of an order before it has been dispatched by contacting our customer support team.

Once an order has been dispatched and handed over to the courier partner, it cannot be cancelled directly and will be subject to our applicable return policy.

5. Shipping & Delivery

We currently deliver to major cities and regions across Pakistan.

Standard delivery generally takes approximately 2–5 business days after dispatch. Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, peak seasons, or other circumstances beyond our reasonable control.

We may use courier services including TCS, Leopards, Trax, PostEx, or other reliable delivery partners.

Customers are responsible for providing:

• A complete and accurate delivery address.

• A valid and reachable phone number.

• Any other information required for successful delivery.

Ghar Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

6. Returns & Refunds

Our return, exchange, replacement, and refund procedures are governed by our separate Return & Refund Policy.

Please review our Return & Refund Policy for complete information regarding eligibility, the 7-Day Return & Exchange Window, damaged or defective products, return shipping, refunds, and order cancellations.

7. Intellectual Property

All content available on this website, including but not limited to:

• Product photography

• Logos

• Brand names

• Graphics

• Text

• Product descriptions

• Website design

• Images

• Other visual and written materials

is owned by or used by Ghar Mart with appropriate rights and is protected by applicable intellectual property, copyright, and trademark laws.

You may not reproduce, copy, modify, distribute, publish, sell, or otherwise use our content for commercial or unauthorized purposes without our prior written permission.

8. Limitation of Liability

To the extent permitted by applicable law, Ghar Mart will not be responsible for any indirect, incidental, special, punitive, or consequential loss or damage arising from your use of our website or products purchased through our website.

Our liability, where applicable, will generally be limited to the value of the product purchased and/or the applicable replacement or refund provided under our policies.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

9. Governing Law

These Terms of Service and any separate agreements between you and Ghar Mart shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising in connection with these Terms or your use of our website shall be subject to the applicable laws and jurisdiction of Pakistan.

10. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Any updated version will be posted on this page with the revised "Last Updated" date.

It is your responsibility to review this page periodically to stay informed about any changes.

11. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Store Name: Ghar Mart
Email: info@mygharmart.store
Phone / WhatsApp: +92 304 0009532
Website: mygharmart.store
Support Hours: Monday – Saturday | 10:00 AM – 10:00 PM PKT